Services
Amazon Account Management
Globious Digital provides Amazon Account Management. We operate our clients' Seller Central accounts on their behalf as an ongoing monthly service — managing the catalog, advertising, inventory, orders, customer messaging and account health day to day, across FBA and FBM, in North America and Europe.
Our team works inside each client's Seller Central account as authorized users, handling the daily operational work the brand would otherwise do in-house.
- A single accountable team for the entire Amazon channel.
- Listing and inventory problems caught and fixed before they affect account health or sales.
- Advertising managed to agreed efficiency targets rather than left on default bids.
- Daily, data-backed reporting instead of monthly estimates.
Our Services
ORDER AND CUSTOMER SUPPORT
We respond to buyer messages within Amazon's required response times, process returns and refunds, and manage SAFE-T and A-to-z guarantee claims on the seller's behalf.
ADVERTISING MANAGEMENT
We build and manage Sponsored Products, Sponsored Brands and Sponsored Display campaigns. This includes campaign structure, keyword and product targeting, search-term harvesting and negation, and ongoing bid, placement and budget management against agreed ACOS and TACOS targets.
REPORTING AND ANALYTICS
We operate our own integrations built on Amazon's Selling Partner API and Amazon Advertising API. Sales, traffic, finances, inventory and advertising data are pulled daily into per-client reporting and alerting, so problems surface the day they happen rather than at month end.
ACCOUNT HEALTH AND COMPLIANCE
We monitor listing and account health metrics, track policy compliance, prepare and submit appeals for listing or account deactivations, and manage Seller Support cases.
INVENTORY AND FULFILMENT OPERATIONS
We handle replenishment planning, FBA shipment creation and tracking, stranded and aged inventory resolution, restock limit and storage fee management, and seller-fulfilled shipping configuration.
CATALOG & LISTING MANAGEMENT
We create and optimize product listings on Amazon: titles, bullet points, backend search terms, A+ content, image sets and parent-child variations. We resolve suppressed, stranded and search-suppressed listings, manage flat-file uploads, and keep listings compliant with category-specific requirements.
Amazon Account Management is offered as a monthly retainer.
See Pricing for current packages.
Asaf Levi, CEO, HiGrade
“Great team! Thanks to a friend's recommendation, we have worked with them for over a year with significant sales improvements.
Since then, two friends of mine have been working with them too. “
Benjamin Sasson, Joolala Jewelry
"We have been working with Globious for over a year now. We consider them as our partners as they are fully committed to the success of our business. They are always there when you need them and they are proactive in pushing the business further ahead. “
Jonathan Pick, Provision ISR
“Super glad we decided to work with globious!
Awesome people with extreme knowledge in the eCom space.“
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As a leading digital agency, we look to engage with our clients beyond the conventional design and development agency relationship, becoming a partner to the people and companies we work with.